Shipping & Returns

SHIPPING

We offer free shipping on all orders over $200 in the U.S. (after any promotions or taxes have been applied to an order)

  • Domestic Orders
    • Please allow 2-4 business days for processing on all orders
    • Ground Shipping delivers in 5 to 8 business days
    • If your order pertains any pre-order items (see product description), all items in your order will ship together once available.
    • International Orders
      • Please allow 2-4 business days for processing on all orders
      • We currently ship to the following countries: U.S., Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom   
      • Delivery in 8-20 business days depending on the geo location
      • To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders

      RETURNS

      Domestic orders may be exchanged within 60 days of delivery for another product or store credit. We do not currently do not offer returns for refunds.

      If a product arrives damaged, please email us at help@themayfairgroupllc.com for further assistance.

      All exchanges and store credits will automatically process within our system once movement has been indicated with your returns tracking label. Once your order is in transit, you will receive a confirmation email pertaining your return option details + updated tracking if applicable.

      • Products must be returned in their original condition, unworn, unaltered, and unwashed.
      • Items considered final sale will not be accepted for any return options. All sale items and accessories (I.E. socks, hats, intimates, swimwear, etc.) are considered final sale.
      • Gift Card purchases are classified as non-returnable.
      • If issued a store credit, all credits will remain valid for use within 12 months from your issue date.

      We currently don't offer exchanges for international orders.

      Get Started Below:

      Step 1

      Access our returns portal by clicking on this link and first input your order number + email.

      Step 2

      Choose the product(s) you'd like to return and select the best reason for return.

      Step 3

      Select a return for store credit or an exchange.