Shipping & Returns

We’re happy to provide updates if you have any questions. Email us at help@themayfairgroupllc.com 

  • We offer priority shipping on all US orders!
    • All non pre-orders usually ship within 5-7 business days—RAD! Please allow 3-5 business days for delivery.
    • Custom pre-orders usually ship within 1-3 weeks—they’re so worth the wait. Please allow 3-5 business days after shipping for delivery!
  • International Orders: The Details
    • We ship to the following countries: Canada, United States, Mexico, and Europe
    • International shipping time is determined at checkout. We provide low cost, reliable shipping via USPS!
    • All non-custom orders usually ship within 5-7 business days—WOO! Please allow 7-10 business days for delivery
    • Custom orders usually ship within 1-3 weeks, so please be patient! Allow 7-10 business days after shipping for delivery!
    • Please note that international packages may be subject to duties and taxes. The limits for duty-free packages are determined by your local customs authorities! Please check their website for more info.

    RETURNS

    Please note that all sales are final! Every piece is custom made to each order, therefore we do not accept returns. However, returns may be offered if you receive an incorrect or defective item. Return labels will be sent to the email address we have on file for you. Once we receive the returned item and inspect it's condition, we will carry out the return. 
     
    You should expect to receive the final shipment within 1-2 weeks of giving your package to the return shipper. 
     
    If you need to return an item, please email us at help@themayfairgroupllc.com